Clear Greeta pricing for recovering missed enquiries and supporting busy reception.
Compare the level of answering and booking support your practice needs. Greeta answers missed, busy-reception, and out-of-hours calls, books only appointment types you approve into your practice management system diary once connected, and sends clinical, urgent, or unclear calls back to reception. Core is the usual starting point for busy single-site practices.
You approve Greeta's wording, booking rules, when your team takes over, and usage alerts before launch.
Standard FAQ handling: opening hours, parking, prices, and new-patient info
New-patient details sent by email or SMS
Reporting summaries: call volume, peak times, and follow-up status
Call transcripts and caller feedback capture where enabled
Greeta's standard UK voice
Greeta supports reception only. Clinical questions and urgent concerns go back through your agreed team route; Greeta does not give advice or decide urgency.
Approved appointment types booked into your diary when connected, practice-specific scripts, clear call notes, simple reports, and support agreed during setup.
Included minutes
600 call minutes/month
Extra minutes
Extra usage reviewed before billing
Everything in Entry
Faster callback handling agreed during setup
Dentally booking connection configured during setup
Practice name and greeting included in the AI opening
Choose Greeta's voice tone during setup
Custom approved scripts for implants, Invisalign, and other named enquiry types
Simple reports: enquiry type, new/existing caller split, and follow-up status
Greeta supports reception only. Clinical questions and urgent concerns go back through your agreed team route; Greeta does not give advice or decide urgency.
Site-by-site reports, alerts when call pressure changes, extra call handling where agreed, and a named support contact.
Included minutes
1,200 call minutes/month per location
Extra minutes
Extra usage reviewed before billing
Everything in Core
Group callback rules agreed during setup
Multi-location reporting by practice site
Compare call demand across sites
Alerts for the principal dentist or treatment coordinator
Recall-related call handling, reviewed separately before use
Guided onboarding and script setup
Greeta supports reception only. Clinical questions and urgent concerns go back through your agreed team route; Greeta does not give advice or decide urgency.
Most busy single-site practices start with Core. The demo checks call volume, booking needs, and when your team takes over before you choose.
Choose Entry if missed calls and out-of-hours cover are the main gap.
Choose Core if reception is busy during the day and booking support matters.
Choose Growth if you run a larger or multi-site practice and want owner-level visibility.
Know what shapes your plan.
Answered minutes
Entry includes 300 Greeta-handled phone minutes; Core includes 600; Growth includes 1,200 per location.
Usage alerts
You agree a monthly usage alert before launch, so the owner knows when call volume is moving beyond the plan.
Extra minutes
Additional answered minutes are reviewed and agreed before billing until metered usage billing is live.
Setup support
Core and Growth include setup help for Greeta wording, call handling, and launch questions. Any extra support is agreed before order.
Custom voice option
A custom voice is available as a Core and Growth add-on. We confirm the commercial terms before order and only create one with written consent from the speaker.
Practice site and setup
Plans are scoped per practice site. Before order, we confirm pricing, setup timing, connections, named contact, and launch checks.
